Aloysius-Arlando-2

Aloysius Arlando

Partner (Customer Strategy)
Advises boards, business owners and senior management in customer experience strategy and execution.

We’ve Emerged Stronger

“Dr. Wilson Chew has been involved in many facets of Mooreast’s developments. With his careful guidance, we’ve emerged stronger despite the challenging pandemic period.”

ABOUT

Aloysius Arlando is a partner at J.P Wilson. He is a globally well-regarded MICE & tourism industry professional with nearly 30 years of experience in senior leadership roles in both the public and private sectors.

In his work, Aloysius works with business leaders to achieve sustained business growth through superior customer experience. He is adept at leveraging emerging industry trends, public-private sector, technology and global partnerships to co-create customer experience strategy and execution.

Aloysius was the former Chief Executive Officer at SingEx Holdings, a subsidiary of Temasek Holdings. Under his leadership, the group became a leading MICE industry player with sustained profitability.

EXPERTISE

▪ Customer experience strategy and execution

BOARD & CORPORATE APPOINTMENTS

▪ 2023-Present: Orange Room Pte. Ltd.
Chairman

▪ 2022-Present: CloserStill Media Pte. Ltd.
Chairman, Asia

▪ 2022-present: Hustle & Bustle Pte Ltd
Non-Executive Director

▪ 2022-present: Samwoh Corporation Pte Ltd
Independent Director

▪ 2018-2021: SACEOS (Singapore Association of Convention and Exhibition Organisers and Suppliers)
President

▪ 2016-2020: AIPC (International Association of Convention Centres)
President

▪ 2010-2021: SingEx Holdings
Chief Executive Officer

▪ 2005-2009: Singapore Tourism Board
Assistant Chief Executive

EDUCATION

▪ 2009: Advance Management Programme, Chicago Booth School of Business

▪ 2002: Firefly Leadership Programme, US Centre for Creative Leadership and INSEAD

▪ 1996: Executive Development Institute of Tourism Programme, University of Hawaii at Manoa

▪ 1993: Bachelor of Social Science (Honours) in Economics, National University of Singapore

▪ 1992: Bachelor of Science in Economics & Mathematics, National University of Singapore

Your Growth Partners

Dr. Tim Andrews

Partner (Thailand)

Aloysius Arlando

Partner (Singapore)

Dr. Wilson Chew

Chairman (Non-Executive)

JK Low

Partner (Singapore)

Arindam Mukherjee

Partner (Thailand)

Jaslene Pang

Managing Director

Ahmad Raji

Partner (Malaysia)

Adam Said

Partner (Malaysia)

Gerald Tan

Partner (Singapore)

Arlene Wherrett

Partner (Australia)

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